DISCLAIMER OF WARRANTY AND LIABILITIES:
All materials posted on this web site are "as is" and without warranties express or implied. Although we make every effort to bring you the most accurate, up-to-date, and complete information concerning the products sold on our web site, we cannot make guarantees or warranties that the information on products do not contain errors, typographical mistakes, or outdated information. We cannot guarantee that the site is error-free, nor that the functions of the site will be uninterrupted. Elder Depot reserves the right to refuse or cancel orders at any time including, but not limited to, incorrect pricing or product description, product discontinuation, unavailability, or when we believe the customer has violated applicable laws, and orders perceived to be harmful to Elder Depot.
Information provided on the Elder Depot web site is not meant to be a substitute for professional advice and is not intended to offer diagnosis or prognosis for any health-related issues. Our information should not be a substitute for seeking medical professional care. All specific medically related questions should be directed to your physician or health care provider. We encourage you to seek the advice of a medical professional regarding usage or any questions that you may have about any products prior to purchasing.
The Elder Depot web site contains links to third party web sites, resources, and sponsors. We have no control over information, content, or services provided by third party sites that link to or from Elder Depot.com with or without our permission. Therefore, we cannot be held responsible and are not liable for content of third party sites accessible through Elder Depot, including all linked sites appearing within linked sites and any modifications or updates to any linked sites. Use of information or products obtained through these third party sites is at the customer's own risk.
Links to and from the Elder Depot web site maintained by third parties do not constitute an endorsement by Elder Depot. Elder Depot does not represent or endorse the accuracy or reliability of any advice, opinion, statement, or other information displayed or distributed through the Elder Depot web site. You acknowledge that any reliance upon such opinion, advice, statement, memorandum, or information shall be at your sole risk.
COPYRIGHTS & RESTRICTIONS OF USE:
All content of this site, including text, information, data, software, logos, images, graphics, photographs, videos, sounds, designs, and other material are the property of Elder Depot and its associated providers, and are subject to the protection of the United States and international copyrights, trademarks, service marks, or other proprietary rights. Access to this web site does not constitute permission or right to copy or use any of the intellectual property of Elder Depot or its suppliers.
The usage of this site and its contents are limited to browsing and for the purpose of purchasing products and services only. Copying, Reproducing, distributing, modifying, editing, altering, transmitting, uploading, downloading, storing, displaying in public, in whole or in part, any of this site for any purpose, without written permission from Elder Depot is strictly prohibited.
VIOLATION OF TERMS:
Elder Depot reserves the right to take actions against Purchasers for non-payment or for redress of other breaches by the Purchaser of the Terms and Conditions of Sale at its option, and before any judicial court of competent jurisdiction.
Elder Depot values your privacy!
We do not rent or sell your personally identifiable information for third-party marketing or solicitation purposes in any way!
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Personal identification information is used to process and ship orders and better serve you with a more personalized shopping experience, such as order notifications, order status updates, responding to inquiries/requests, and easy reorders. The data collected may include your name, billing address, shipping address, telephone number, e-mail address, and payment information such as your credit card number for processing orders. We also require you to create a username and password when ordering online for you to securely access your account information during future visits. Opting into our newsletter or special promotions is completely optional and only if requested, will we use your email address for the delivery of these items.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, general location, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Elder Depot collects your browser type, IP address, and domain name to obtain demographic information used to tailor our site to better serve you. In order to better understand our customers' experience on our site, we also track the length of your visit, the number of times you return to our site, and your order history with us.
How we use the collected information
Elder Depot may collect and use your personal information for the following purposes:
- To process and ship orders: We use the information Users provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to process and ship the items requested in the order.
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently, so that we can contact you regarding your order or inquiries.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To send periodic emails: We use your email address to send User information and updates pertaining to your order. It may also be used to respond to inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include promotional offers, company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site or call us at (800) 910-7790.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors, users, and generic order information with our business partners, trusted affiliates and advertisers for the purposes of generating reports to enhance services.
In addition, we may use third party companies to perform functions on our behalf. These functions can include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.
To properly process your credit card information, we must share your personal and financial information with the payment gateway and merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Security and protection of your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users is encrypted via Secure Socket Layer (SSL) technology and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards and scanned daily using Malware scanning software in order to create as secure of an environment as possible to make your visit to our Site as safe as possible.
All credit card payment information is processed and stored through one of the nation’s largest independent gateway providers for your security. No credit card numbers are stored directly on Elder Depot servers. We do also offer Users the option to remove any stored payment information at their discretion through the My Account page.
Opting out of Newsletter/ Specials/ Promotional Offers
Periodically, Elder Depot sends out promotional offers, news, and special savings to customers who have signed up for the newsletter and wish to receive this information only. For customers who wish to opt-out from receiving Elder Depot special offers and related news, you may opt-out of receiving these communications by un-checking the " Sign me up for email promotions from ElderDepot" field when initially registering on our web site.
Customers who are currently registered and receiving our email newsletter/ promotions and wish to opt-out and stop receiving these communications, can automatically unsubscribe by clicking on the “unsubscribe” link listed at the bottom of every email newsletter or promotional offer that is sent. You may also send an email to firstname.lastname@example.org with a request to be removed from our mailing list.
Third party websites
Elder Depot provides links to third party sites on various pages throughout our website. Please be aware that Elder Depot is not responsible for the privacy practices or policies of these third party websites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked “to” or “from” our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Elder Depot, 2815 Philmont Avenue, Huntingdon Valley, PA 19006
This document was last updated on August 28, 2015